Glossary of Incoterms


Actual Time of Arrival, or Airport-To-Airport, or Air Transport Association of America.


Actual Time of Departure.

Air WayBill

An AWB is a bill of lading which covers both domestic and international flights transporting goods to a specified destination. Technically, it is a non-negotiable instrument of air transport which serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the airport of destination according to specified conditions. Normally AWB refers to the Air Waybill issued by carrying airlines and also called Master Air Waybill (MAWB) which comes with three digits of numeric airline identification codes issued by IATA to non-U.S. based airlines and Air Transport Association of America to U.S. based airlines. However, air freight forwarders also issue HAWB (House Air Waybill ) to their customers for each of the shipments.

Aircraft Container

A unit load device ( ULD ) which links directly with the airplane cargo handling and restraint system.

All Risk

All Risks Coverage, a type of marine insurance, is the broadest kind of standard coverage, but excludes damage caused by war, strikes, and riots.


A term used to describe blocked space by airlines on behalf of forwarders/shippers.


A phrase referring to the side of a ship. Goods to be delivered alongside are to be placed on the dock or lighter within reach of the transport ship’s tackle so that they can be loaded aboard the ship. Goods are delivered to the port of embarkation, but without loading fees.

BAF (Bunker Adjustment Factor)

An adjustment in shipping charges to offset price fluctuations in the cost of bunker fuel.

Bill of Lading (B/L)

Bills of lading are contracts between the owner of the goods and the carrier. There are two types. A straight bill of lading is nonnegotiable. A negotiable or shipper’s order bill of lading can be bought, sold, or traded while goods are in transit and is used for many types of financing transactions. The customer usually needs the original or a copy as proof of ownership to take possession of the goods.

Bill of Sale

A bill of sale is a legal document made by a ‘seller’ to a purchaser, reporting that on a specific date, at a specific locality, and for a particular sum of money or other “value received”, the seller sold to the purchaser a specific item of personal, or parcel of real, property of which he had lawful possession. It is a written instrument which evidences the transfer of title to personal property from the vendor, seller, to the vendee, buyer.

Bonded Warehouse

The Customs Service authorizes bonded warehouses for storage or manufacture of goods on which payment of duties is deferred until the goods enter the Customs Territory. The goods are not subject to duties if re-shipped to foreign points.

Break Bulk (B/B)

For consolidated air freight, it is moved under one MAWB and each consignment designated to specific consignee or recipient is under one HAWB . When freight forwarder receives the consolidated cargo from carrier, they will break the consolidation apart per HAWB then proceed customs clearance along with associated shipping and import documents. Such Break-Bulk is normally handled by airlines or their contracted ground handling agent.

Breakbulk Vessel

A general cargo vessel designed to efficiently handle un-containerised cargo. Vessels are usually self-sustaining in that they have their own loading and unloading machinery.

CAF (Currency Adjustment Factor)

A freight surcharge or adjustment factor imposed by an international carrier to offset foreign currency fluctuations. In some cases an emergency currency adjustment factor (ECAF) may be applied when a charge or rate has been originally published in a currency that is experiencing sustained or rapid decline. The CAF is charged as a percentage of the freight.


A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries for display, domonstration or other purposes without paying import duties or posting bonds.

Clean Bill of Lading

A receipt for goods issued by a carrier with an indication that the goods were received in apparent good order and condition, without damages or other irregularities.

Combi Aircraft

An aircraft configured to carry both passengers and cargo on the Main Deck .

Commercial Invoice

The commercial invoice is a bill for the goods from the seller to the buyer. These invoices are often used by governments to determine the true value of goods for the assessment of customs duties and are also used to prepare consular documentation. Governments using the commercial invoice to control imports often specify its form, content, number of copies, language to be used, and other characteristics.


The person or firm named in a freight contract to whom goods have been consigned or turned over. For export control purposes, the documentation differentiates between an intermediate consignee and an ultimate consignee .


Delivery of merchandise from an exporter (the consignor) to an agent (the consignee ) under agreement that the agent sell the merchandise for the account of the exporter. The consignor retains title to the goods until sold. The consignee sells the goods for commission and remits the net proceeds to the consignor.


In order to handle small lot of consignment efficiently and competitively, freight forwarder usually put many consignments into one lot then tender to carrier for forwarding. In this case, each consignment will be shipped with one HAWB respectively and all of them will be under one master AWB .

Cost and Freight (C&F)

Cost and Freight (CFR) to a named overseas port of import. Under this term, the seller quotes a price for the goods that includes the cost of transportation to the named point of debarkation. The cost of insurance is left to the buyer’s account. (Typically used for ocean shipments only. CPT, or carriage paid to, is a term used for shipment by modes other than water.) Also, a method of import valuation that includes insurance and freight charges with the merchandise values.

Cost, Insurance and Freight (CIF)

Cost, insurance, and freight ( CIF ) to a named overseas port of import. Under this term, the seller quotes a price for the goods (including insurance), all transportation, and miscellaneous charges to the point of debarkation for the vessel. (Typically used for ocean shipments only. CIP, or carriage and insurance paid to, is a term used for shipment by modes other than water.)


The government authorities designated to collect duties levied by a country on imports and exports.

Customs Broker

An individual or company licensed by the government to enter and clear goods through Customs . The U.S. Customs Service defines a Customs Broker, as any person who is licensed in accordance with Part III of Title 19 of the Code of Federal Regulations ( Customs regulations) to transact Customs business on behalf of others. Customs business is limited to those activities involving transactions with Customs concerning the entry and admissibility of merchandise; its classification and valuation; the payment of duties, taxes, or other charges assessed or collected by Customs upon merchandise by reason of its importation, or the refund, rebate, or drawback thereof.

Customs Clearance

The procedures involved in getting cargo released by Customs through designated formalities such as presenting import license /permit, payment of import duties and other required documentations by the nature of the cargo such as FCC or FDA approval.

Customs Invoice

A document, required by some foreign countries’ customs officials to verify the value, quantity, and nature of the shipment, describing the shipment of goods and showing information such as the consignor, consignee , and value of the shipment.

DAFF (Department of Agriculture)

Department of Agriculture, Fisheries and Forestry, is now known as Department of Agriculture. Its responsible for Quarantine and Biosecurity at the boarder.


Deliver Duty Paid.


Deliver Duty Unpaid.

Dangerous Goods

Commodities classified by IATA according to its nature and characteristic in terms of the effect of its danger to carrier’s flying safety.

Delivery Instructions

Provides specific information to the inland carrier concerning the arrangement made by the forwarder to deliver the merchandise to the particular pier or steamship line. Not to be confused with Delivery Order which is used for import cargo.


Excess time taken for loading or unloading a vessel, thus causing delay of scheduled departure. Demurrage refers only to situations in which the charter or shipper, rather than the vessel’s operator, is at fault.

Dimensional Weight

Also called measurement weight. This is the size of consignment calculated by total square feet by 6000. Carrier charge for freight based on the dimensional weight or actual gross weight whichever is higher.

Direct Ship

Ship without consolidation and under one MAWB ie non- consolidation .


Drawback is a rebate by a government, in whole or in part, of customs duties assessed on imported merchandise that is subsequently exported. Drawback regulations and procedures vary among countries.


A tax imposed on imports by the customs authority of a country. Duties are generally based on the value of the goods, some other factors such as weight or quantity (specific duties), or a combination of value and other factors (compound duties).


EDI , Electronic Data Interchange for Administration, Commerce, and Transportation, is an international syntax used in the interchange of electronic data. Customs uses EDI to interchange data with the importing trade community.


Estimated Time of Arrival. Then, It normally takes 3 hours for carriers to Break Bulk then ready to be picked up by forwarders along with customs release notification.


Estimated Time of Departure. The cut-off time for carriers’ cargo ramp handling is normally two hours ahead of ETD . However, the freight forwarders’ consolidation cut-off time may vary depending on each forwarder’s operations respectively.

Ex Works (…named place) (EXW)

A term of sale in which for the quoted price, the seller merely makes the goods avaliable to the buyer at the seller’s “named place” of business. This trade term places the greatest responsibility on the buyer and minimum obligations on the seller. The Ex Works term is often used when making an initial quotation for the sale of goods without any costs included.


Full Container Load, also known as CY . CY is the abbreviation of Container Yard. When the term CY to CY , it means full container load all the way from origin to destination.

Federal Maritime Commission

The FMC is an independent agencys which regulates oceanborne transportation in the foreign commerce and in the domestic offshore trade of the United States.

Flat Rack Containers

Especially for heavy loads and over-dimensional cargo. Containers do not have sides or a top. This allows easy fork-lift and crane access.

Forty-Foot Equivalent Unit (FEU)

FEU is a measure of a ship’s cargo-carrying capacity. One FEU measures forty feet by eight feet by eight feet — the dimensions of a standard forty-foot container. An FEU equals two TEUs.

Free Alongside Ship

Free Alongside Ship , FAS , at a named port of export. Under FAS , the seller quotes a price for the goods that includes charges for delivery of the goods alongside a vessel at the port of departure. The seller handles the cost of unloading and wharfage; loading, ocean transportation, and insurance are left to the buyer. FAS is also a method of export and import valuation.

Free Carrier (FCA)

Free Carrier , FCA , to a named place. This term replaces the former ” FOB named inland port” to designate the seller’s responsibility for the cost of loading goods at the named shipping point. It may be used for multimodal transport, container stations, and any mode of transport, including air.

Free On Board (FOB)

Common price term used in international trade meaning seller’s responsible for the cost of goods is to the point of loading it to the vessel deck or aircraft loading deck. The risk of loss of or damage to the goods is transferred from the seller to the buyer when the goods have been so delivered. FOB normally comes with port of loading either airport or sea port.

Freight Carriage…and Insurance paid to

This term is the same as “Freight/Carriage Paid to …” but with the addition that the seller has to procure transport insurance against the risk of loss of damage to the goods during the carriage. The seller contracts with the insurer and pays the insurance premium.

Freight Carriage…paid to

Like C & F, “Freight/Carriage paid to …” means that the seller pays the freight for the carriage of the goods to the named destination. However, the risk of loss of or damage to the goods, as well as of any cost increases, is transferred from the seller to the buyer when the goods have been delivered into the custody of the first carrier and not at the ship’s rail. The term can be used for all modes of transport including multi-modal operations and container or “roll on-roll off” traffic by trailer and ferries. When the seller has to furnish a bill of lading , waybill or carrier’s receipt, he duly fulfills this obligation by presenting such a document issued by the person with whom he has contracted for carriage to the named destination. (Also see incoterms )

Freight Forwarder

An independent business which handles export shipments for compensation. At the request of the shipper, the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forwarder takes care of all documentation needed to move the shipment from origin to destination, making up and assembling the necessary documentation for submission to the bank in the exporter’s name. The forwarder arranges for cargo insurance, makes the necessary overseas communications, and advises the shipper on overseas requirements of marking and labeling.

Freight for All Kinds (FAK)

FAK is a shipping classification. Goods classified FAK are usually charged higher rates than those marked with a specific classification and are frequently in a container which includes various classes of cargo.


In the context of travel activities, gateway refers to a major airport or seaport. Internationally, gateway can also mean the port where customs clearance takes place.


Goods and Service Tax, GST in relation to importing, is payable on the landed cost of the goods, known as the CIF value. The GST is calculate thus: (Purchase price of goods + Duty + Insurance + Freight) x GST


House Air waybill issued by carrying airlines’ agent, normally freight forwarder .

Harmonised System

The Harmonized Commodity Description and Coding System (or Harmonized System, HS) is a system for classifying goods in international trade, developed under the auspices of the Customs Cooperation Council. Beginning on January 1, 1989, the new HS numbers replaced previously adhered-to schedules in over 50 countries, including the United States.


International Air Transport Association ( IATA ), established in 1945, is a trade association serving airlines, passengers, shippers, travel agents, and governments. The association promotes safety, standardization in forms (baggage checks, tickets, weigh bills), and aids in establishing international airfares. IATA headquarter is in Geneva, Switzerland.

IATA Designator

Two-character Airline identification assigned by IATA in accordance with provisions of Resolution 762. It is for use in reservations, timetables, tickets, tariffs as well as air waybill .

Import Certificate

The import certificate is a means by which the government of the country of ultimate destination exercises legal control over the internal channeling of the commodities covered by the import certificate .

Import License

A document required and issued by some national governments authorizing the importation of goods.Also referred as import permit. With such documentation, customs clearance can be conducted.

Import Restrictions

Import restriction, applied by a country with an adverse trade balance (or for other reasons), reflect a desire to control the volume of goods coming into the country from other countries may include the imposition of tariffs or import quotas, restrictions on the amount of foreign currency available to cover imports, a requirement for import deposits, the imposition of import surcharges, or the prohibition of various categories of imports.


Maintained by the International Chamber of Commerce (ICC), this codification of terms is used in foreign trade contracts to define which parties incur the costs and at what specific point the costs are incurred.  (also see incoterm section)

Insurance Certificate

This certificate is used to assure the consignee that insurance is provided to cover loss of or damage to the cargo while in transit.

Integrated Carriers

Carriers that have both air and ground fleets; or other combinations, such as sea, rail, and truck. Since they usually handle thousands of small parcels an hour, they are less expensive and offer more diverse services than regular carriers.

Intermediate Consignee

An intermediate consignee is the bank, forwarding agent, or other intermediary (if any) that acts in a foreign country as an agent for the exporter, the purchaser, or the ultimate consignee , for the purpose of effecting delivery of the export to the ultimate consignee .


Movement of goods by more than one mode of transport, ie. airplane, truck, railroad and ship.

Irrevocable Letter of Credit

A letter of credit in which the specified payment is guaranteed by the issuing bank if all terms and conditions are met by the drawee. It is as good as the issuing bank.


Less than Container Load, consolidated container load.


Lower deck type 3 container. This is the most commonly used container in passenger aircraft.

Letter of Credit

A financial document issued by a bank at the request of the consignee guaranteeing payment to the shipper for cargo if certain terms and conditions are fulfilled. Normally it contains a brief description of the goods, documents required, a shipping date, and an expiration date after which payment will no longer be made. An Irrevocable Letter of Credit is one which obligates the issuing bank to pay the exporter when all terms and conditions of the letter of credit have been met. None of the terms and conditions may be changed without the consent of all parties to the letter of credit . A Revocable Letter of Credit is subject to possible recall or amendment at the option of the applicant, without the approval of the beneficiary. A Confirmed Letter of Credit is issued by a foreign bank with its validity confirmed by a U.S. bank. An exporter who requires a confirmed letter of credit from the buyer is assured payment from the U.S. bank in case the foreign buyer or bank defaults. A Documentary Letter of Credit is one for which the issuing bank stipulates that certain documents must accompany a draft. The documents assure the applicant (importer) that the merchandise has been shipped and that title to the goods has been transferred to the importer.

Lower Deck

The compartment below the Main Deck (also synonymous with lower hold and lower lobe).

Main Deck

The deck on which the major portion of payload is carried, normally known as Upper Deck of an airplane. The full cargo freighter aircraft has it entire upper deck equipped for main deck type of containers/pallets while Combi aircraft uses it rear part of the upper deck for cargo loading. There is no upper deck or main deck type of container/pallet at passenger aircraft.

MPI (Ministry for Primary Industries)

Ministry for Primary Industries is commonly known as MPI(formally MAF). It is charged with leadership of the New Zealand biosecurity system. This encompasses facilitating international trade, protecting the health of New Zealanders and ensuring the welfare of our environment, flora and fauna, marine life and Maori resources.

Marine Cargo Insurance

Broadly, insurance covering loss of, or damage to, goods at sea. Marine insurance typically compensates the owner of merchandise for losses in excess of those which can be legally recovered from the carrier that are sustained from fire, shipwreck, piracy, and various other causes. Three of the most common types of marine insurance coverage are “free of particular average” (f.p.a.), “with average” (w.a.), and “All Risks Coverage.”


No Value Declared.


Proof Of Delivery, or a cargo/package receipt with the signature of recipient. This term has been widely used in courier and express industry and also gaining more attention and implementation at air cargo industry..

Packing List

A shipping document issued by shipper to carrier, Customs and consignee serving the purposes of identifying detail information of package count, products count, measurement of each package, weight of each package, etc.

Pro Forma Invoice

An invoice provided by a supplier prior to the shipment of merchandise, informing the buyer of the kinds and quantities of goods to be sent, their value, and important specifications (weight, size, and similar characteristics). When an importer apply’s for Letter of Credit as the means of payment, a Pro Forma Invoice from the beneficiary of such Letter of Credit , usually the exporter, is required by the L/C issuing bank.

Project Cargo

This is a term normal referred to when shipping cargo air or sea, which does not fall within standard methods. Ie over-height, or oversize cargo which requires special equipment and handle.

Roll-on, Roll-off (RORO)

A type of ship designed to load and discharge cargo which rolls on wheels or tracks. They are similar to a giant car ferry.

Shipping Mark

The letters, numbers or other symbols placed on the outside of cargo to facilitate identification.

Shipping Weight

Shipping weight represents the gross weight in kilograms of shipments, including the weight of moisture content, wrappings, crates, boxes, and containers (other than cargo vans and similar substantial outer containers).


TACT stands for The Air Cargo Tariff. It is published by IAP — International Airlines Publications, an IATA company.

Tare Weight

The weight of a ULD and tie down materials without the weight of the goods it contains.

Temporary Importation under Bond

When an importer makes entry of articles and claimed to be exempt from duty under Chapter 98, Subchapter XIII, Harmonized Tariff Schedule of the United States, a bond is posted with Customs which guarantees that these items will be exported within a specified time frame (usually within one year from the date of importation). Failure to export these items makes the importer liable for the payment of liquidated damages for breach of the bond conditions.


In the United States the certificate of title for a vehicle or boat(also known as a car title or pink slip; or pinks in the plural) is a legal form, establishing a person or business as the legal owner of a vehicle.

Through Bill of Lading

A single bill of lading covering receipt of the cargo at the point of origin for delivery to the ultimate consignee , using two or more modes of transportation.


Transshipment refers to the act of sending an exported product through an intermediate country before routing it to the country intended to be its final destination.

Twenty-Foot Equivalent Unit (TEU)

TEU is a measure of a ship’s cargo-carrying capacity. One TEU measures twenty feet by eight feet by eight feet — the dimensions of a standard twenty-foot container. An FEU equals two TEUs.


Unit Load Device, Any type of container, container with integral pallet, aircraft container or aircraft pallet.

Ultimate Consignee

The ultimate consignee is the person located abroad who is the true party in interest, receiving the export for the designated end-use.

Value for Customs Purposes Only

The value for customs purposes of imported merchandise should be based on the actual value of the imported merchandise on which duty is assessed, or of like merchandise, and should not be based on the value of merchandise of national origin or on arbitrary or fictitious values.

War/Strike Clause

An insurance provision that covers loss due to war and/or strike.


A charge assessed by a pier or dock owner for handling incoming or outgoing cargo.

Without Reserve

A term indicating that a shipper’s agent or representative is empowered to make definitive decisions and adjustments abroad without approval of the group or individual represented.

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Teoh Huey Hong

Teoh Huey Hong

Customer Care Director

Teoh Huey Hong, a Malaysian female aged 41, is our Customer Care Director. She is primarily responsible for managing the daily operations of our Group’s customer service department.

She obtained her Sijil Pelajaran Malaysia in 2000 from Keat Hwa High School, Kedah. She subsequently studied for the ACCA Certified Accounting Technician qualification from 2001 to 2004 but did not complete the course.

She began her career in 2005 when she joined TriStar Freight (M) Sdn Bhd, a freight forwarding company as a Customer Service Representative where she was mainly involved in shipment planning and cargo space booking. She left in end of 2005 to join Sun Express Logistics (M) Sdn Bhd, a freight forwarding, transportation and general trading company in 2006 as a Customer Service Representative where she took on similar job functions. She left the company in 2008.

In 2008, she joined KGW Logistics, our wholly-owned subsidiary, as a Customer Service Executive. She was promoted to Customer Service Manager in 2017 where she was tasked with managing and guiding the customer service team in their daily operations. She was promoted to Customer Care Director in 2022 to head our customer service department. This represents a new position in our Group corresponding to her experience and seniority as well as the size of our customer service team.

Wendy Kam

Wendy Kam

Chief Financial Officer

Wendy Kam, a Malaysian female aged 53, is our Chief Financial Officer. She is primarily responsible for our Group’s overall accounting and finance matters.

She holds a professional qualification from the Association of Chartered Certified Accountants (“ACCA”) since 1997. She further obtained a Master’s degree in Business Administration majoring in Accountancy from Universiti Malaya (“MBA”) in 2003. She is also a member of the Malaysian Institute of Accountants (“MIA”) since 1999.

She has more than 20 years of experience in the accountancy and finance field. After obtaining her Sijil Tinggi Persekolahan Malaysia (STPM) and while pursuing her ACCA qualification on a part-time basis, she began her career in 1993 when she joined Diong T.P. & Tan, an audit firm as an Audit Assistant. She then left and joined NEC Sales (Malaysia) Sdn Bhd, a company which provides information technology solutions and services in 1994 as Assistant Accounts Officer where she was responsible for assisting in the preparation of the financial statements of the company. She left in 1995 to join WTK Holdings Berhad, an investment holding company with subsidiaries involved in timber logging and processing, plantation and manufacturing of adhesive and masking tapes as an Accountant, where she was responsible for overseeing the company’s treasury matters and management accounts.

She left WTK Holdings Berhad in 2001 to focus on her MBA. She subsequently joined Kolej Tunku Abdul Rahman (Penang), a tertiary education institute in 2002 as a lecturer of business accounting while she continued to pursue her MBA on a part time basis. She left in 2003 and in the same year joined Syed Mokhsain Holdings Sdn Bhd, a holding company with subsidiaries involved in trading of duty-free goods as an Accountant. She then left to join Volt Asia Enterprises (M) Sdn Bhd, a recruitment company that provides employment services in 2006 as Senior Accountant, where she was responsible for its accounting matters. She was subsequently promoted to Operations Manager in 2008 where her role expanded to include operations. She left in early 2009 to attend to personal matters.

She returned to employment in 2010 when she joined Masterskill (M) Sdn Bhd, a company involved in the education industry as Finance Manager responsible for accounting and finance matters. She was subsequently promoted to Head of Internal Audit in Masterskill Education Group Berhad in April 2011 and was responsible for managing the group’s internal audit matters. She left in 2012 to join Stamford College (PJ) Sdn Bhd as Financial Controller, where she was responsible for overseeing the finance and accounting matters of the company and its subsidiary. During her tenure there, she was also involved in the company’s corporate finance matters.

She left in end of 2013 to join SCH Group Berhad (now known as Hextar Industries Berhad), an investment holding company with subsidiaries engaged in fertiliser manufacturing, equipment rental and supply of heavy equipment as Financial Controller where she was responsible for overseeing the group’s financial accounting and taxation matters. She left the company in 2018 and subsequently joined Atlantic Blue Sdn Bhd, a wholly-owned subsidiary of Solarvest Holdings Berhad involved in the provision of engineering, procurement, construction and commissioning services for solar photovoltaics (PV) systems and investment in solar PV plant in end of 2018 as Financial Controller where she was responsible for overseeing and monitoring financial accounting and taxation matters as well as the planning and coordination of financial reporting activities. She left the company in 2021.

She joined our Group in her current position in end of 2021.

Lee Li Choon

Lee Li Choon

Independent Non-Executive Director

Lee Li Choon, a Malaysian female aged 51, is our Independent Non-Executive Director. She was appointed to our Board on 24 September 2022. She is the Chairman of our Nomination Committee and also a member of our Audit and Risk Management Committee and Remuneration Committee.

She obtained her Bachelor of Science (Economics) from the University of London in 1996. She is a Professional Certified Coach (PCC) credentialed by the International Coaching Federation (ICF) since 2018 and an Accredited Coaching Supervisor credentialed by the Coaching Supervision Academy (CSA) since 2022. She was also certified by the Marshall Goldsmith Stakeholder Centered Coaching Program in 2014.

In 1996, she began her career as a Personnel Assistant in International Computers (Malaysia) Sdn Bhd (currently known as Fujitsu Computer Systems (M) Sdn Bhd), a company which provides information technology services and solutions. In 1997, she was promoted to Personnel Executive. Subsequently in 1999, she was promoted to Human Resource Executive where she was responsible for maintaining the Human Resource Information System and processing monthly payroll services. She left the company in 2000.

She joined Orbit Telecommunications Sdn Bhd, a company that engages in telecommunication business activities in 2000 as a Human Resource Assistant Manager where she was responsible for the overall human resource functions in the company. She was promoted to Human Resource Manager in the same year where she was in charge of providing strategic human resource counsel and support to senior management. In 2001, she was promoted to Group Senior Manager where she was tasked with managing and overseeing the regional human resource activities. She resigned from the company in 2002.

In 2002, she joined Huawei Technologies (Malaysia) Sdn Bhd, a company that supplies information and communications technology infrastructure and smart devices as a Recruitment and Training Manager where she was tasked with establishing and maintaining the recruitment and training functions. In 2004, she was promoted to Assistant Director where she oversaw human resource functions in Asia Pacific. She left the company in 2006.

In 2006, she joined Deloitte Consulting (SEA) Sdn Bhd, a firm that provides consulting and advisory services as a Regional Human Resource Manager, Southeast Asia. She was responsible for the overall human resource functions. She left the company in 2008.

In 2008, she had a short stint in Alcatel-Lucent Malaysia Sdn Bhd, a company that provides telecommunications technology and infrastructure as the Human Resource Director reporting to the Vice President of Human Resources – South & Southeast Asia and left in the same year.

In 2008, she joined Ericsson (M) Sdn Bhd, a company that is involved in design, planning of network, supply, installation and distribution of telecommunication equipment as Head of Human Resource and Operation Unit, Malaysia (Country Unit) and had a few promotions within the Human Resource Department. Her last position before she left in 2013 was Human Resource Business Partner, Operation and Sourcing Unit for the Southeast Asia and Oceania region where she engaged in the yearly business planning process to determine the strategic direction of the business and translate it into long and short-term plans for the organisation.

In 2014, she started her leadership coaching practice for business owners and the leadership team of corporations from different industries through Talent Faculty Sdn Bhd, a company that provides professional coaching and leadership development-related services.

Since 2016, she also served as an Executive Committee on a voluntary basis in the International Coaching Federation (ICF) Malaysia Charter Chapter where she practiced her peer leadership. She was elected as the President of ICF Malaysia Charter Chapter in 2020 and served in this position till 2022. She currently serves as an Immediate Past President in the Executive Committee.

Currently, she is also the Independent Non-Executive Director of KYM Holdings Berhad, a company listed on the Main Market of Bursa Securities that provides industrial packaging solutions.

Lean Sze Yau

Lean Sze Yau

Independent Non-Executive Director

Lean Sze Yau, a Malaysian male aged 43, is our Independent Non-Executive Director. He was appointed to our Board on 24 September 2022. He is the Chairman of our Remuneration Committee and also a member of our Audit and Risk Management Committee and Nomination Committee.

He graduated in 2002 with a Bachelor of Laws from the University of Kent, United Kingdom. He undertook the Bar Vocational Course (BVC) in BPP Law School, London, United Kingdom and was admitted as a Barrister-at-Law with the Honourable Society of Lincoln’s Inn in 2003.

In 2003, he undertook his pupillage with Messrs Amin-Tan & Co and was called to the Malaysian Bar in 2005. During his period of chambering, he was exposed to conveyancing and corporate matters as well as involved in several mergers and acquisition and other corporate exercises.

In 2005, he joined Messrs William Leong & Co as an Advocate and Solicitor where he was mainly involved in corporate and litigation practice. He was promoted to a Partner of the firm in 2009 where he was in charge of taking conduct of and preparing general debt-recovery litigation. He was also involved in taking conduct of and preparing matters relating to injunction applications.

He left the firm in end of 2009 and together with his partners, Wilson Leong and Lester Ong, founded Messrs Wilson Leong, Ong & Lean in 2010. As the Managing Partner of the firm, he is in charge of building clientele portfolios in the banking sector in respect of conveyancing practice, as well as heading and managing the litigation and corporate practice departments. He is involved in taking conduct of and acting as leading solicitor and counsel at the High Court and Court of Appeal for commercial litigation and real estate related disputes. He is also involved in providing consultancy and corporate advisory work in relation to commercial, banking and real estate related matters as well as providing regular and follow up advise on issues arising from the COVID-19 pandemic.

Lim Joo Seng

Lim Joo Seng

Independent Non-Executive Director

Lim Joo Seng, a Malaysian female aged 49, is our Independent Non-Executive Director. She was appointed to our Board on 24 September 2022. She is the Chairman of our Audit and Risk Management Committee and also a member of our Nomination Committee and Remuneration Committee.

She graduated from Macquarie University in Sydney, Australia with a Bachelor of Commerce (Accounting) in 1998. She is a member of Certified Practising Accountants of Australia (CPA Australia) and the Malaysian Institute of Accountants since January 2003 and September 2003 respectively.

She began her career in 1999 as a Tax Assistant in Sekhar & Tan, a service provider of audit and assurance, financial advisory, tax and related services where she was involved in preparation of tax returns for clients. She left in 2000 and joined Deloitte KassimChan, an audit firm as an Audit Senior where she was involved in statutory audits for clients in various industries as well as in special assignments relating to listing and mergers and acquisitions. She left Deloitte KassimChan in end of 2003.

In 2004, she joined Eversafe Engineering Sdn Bhd, a company that is involved in general construction, mechanical and electrical works as Finance Assistant Manager, where she was responsible for the company’s financial reporting and accounting matters. She left her position in 2005.

She subsequently joined Deloitte Touche Tohmatsu CPA Ltd, a service provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services in China in 2005 as a Manager in the Audit Department where she was responsible for leading, managing and coordinating audit engagements with clients from various industries. She was also involved in various assignments relating to listing and financial due diligence.

She left the firm in 2010 and joined XinRen Aluminium Holdings Limited, a company that produces aluminium products as its Chief Financial Officer. During her tenure there, she was responsible for overseeing its restructuring exercise and the preparation for its listing in Singapore. She was also responsible for managing, coordinating and monitoring the company’s corporate exercises from acquisitions of strategic companies to external funding exercises. In 2017, she left XinRen Aluminium Holdings Limited and has since been engaging in financial advisory work on a freelance basis.

In 2017, she was appointed as an Independent Non-Executive Director of Nexion Technologies Limited, an investment holding company listed on the Hong Kong Stock Exchange, whose subsidiaries are involved in the provision of information communication technology solutions focusing on cyber infrastructure and cyber security solutions. She has been the Finance Director of Nestcon Berhad group of companies since 2019 where she is responsible for the group’s corporate affairs and financial functions, which include financial planning, review and reporting. Nestcon Berhad is a company listed on the ACE Market of Bursa Securities with business focus in building construction, civil engineering and infrastructure works.

Chow Enn Jie

Chow Enn Jie

Sales and Marketing Director

Chow Enn Jie, a Malaysian male aged 36, is our Sales and Marketing Director. In this position, he is responsible for our Group’s sales and marketing activities as well as the development and implementation of marketing strategies.

He graduated with a Master of Business Administration from UNITAR International University, Malaysia in 2023.

He began his career in 2007, when he joined GPS Tech Solutions Sdn Bhd, a company involved in fleet management technology, as a Customer Service Executive and left in 2008 as a Customer Service Supervisor.

In 2008, he joined KGW Logistics, our wholly-owned subsidiary, and assumed the position of Sales and Marketing Executive. He was responsible for promoting the company’s logistics services and seeking new business opportunities. In 2012, he was promoted to Sales and Marketing Manager where he continued to be responsible for business development and customer relationship management. He has been our Sales and Marketing Director since 2014.

Cheok Hui Yen

Cheok Hui Yen

Executive Director and Chief Operating Officer

Cheok Hui Yen, a Malaysian female aged 50, is our Executive Director and Chief Operating Officer. She was appointed to our Board on 24 September 2022. She is responsible for strategising business plans and managing the development of international markets and the operations of our Group.

She graduated from Locke Academy, Malaysia with a London Chamber of Commerce & Industry (LCCI) Group Diploma in Cost Accounting in 1992. She subsequently pursued Chartered Institute of Management Accountants (CIMA) qualifications in Systematic College, Malaysia until 1996 but did not complete the course.

She began her career in Pan Global Insurance Berhad, an insurance company, in 1996 as a clerk and was subsequently promoted to an Executive in the Finance and Treasury Department where she was responsible for performing bank reconciliations, preparing cash flow projections and fund transaction reports.

In 1999, she left Pan Global Insurance Berhad to join Asian Trend (M) Sdn Bhd, a shipping agency, as an Accounts Executive where she was responsible for managing the overall accounting functions of the company including preparation of management accounts. She left in 2002.

In 2003, she joined Orient Star Transport Sdn Bhd, a company which provides logistics solutions as an Accounts Officer, where she focused on handling the company’s overall operational accounting functions. In 2004, she was promoted to Assistant Manager, where she participated in the business operations of the company particularly on business process improvement to enhance efficiency and facilitate business development.

She then left in 2004 and took a gap year to rest before joining KGW Logistics, our wholly-owned subsidiary, as a Customer Service Manager in 2005. She was responsible for the overall coordination of the company’s export and import operations. She was promoted to General Manager in 2016 and was responsible for, among others, development of international markets and operations of the company. In 2021, she was redesignated to her current position of Chief Operating Officer.

Dato’ Roger Wong

Dato’ Roger Wong

Founder and Managing Director

Dato’ Roger Wong, a 43-year-old Malaysian male, serves as our founder and Managing Director, bringing extensive expertise and leadership to our organization. Appointed to our Board on 14 March 2022, he plays a pivotal role in overseeing our Group’s business operations, setting strategic direction, and driving our expansion initiatives.

Dato’ Roger’s journey in the industry began after earning his Bachelor of Arts in International and Strategic Studies from Universiti Malaya in 2003. He embarked on his career in the logistics industry, where he honed his skills as a Management Trainee at a prominent logistics solutions provider. During his tenure, he received comprehensive training in business development and operations, eventually ascending to the role of Sales Manager in 2004. In this capacity, he excelled in driving sales and marketing efforts for the company’s logistics services.

In 2005, Dato’ Roger embarked on an entrepreneurial path by founding KGW Logistics, a wholly-owned subsidiary of our Group. As the Managing Director, he assumed responsibility for the company’s overall operations and steered its trajectory towards remarkable growth. His visionary leadership and strategic acumen have been instrumental in expanding KGW Logistics’ footprint and establishing it as a key player in the industry.

Throughout his career, Roger has been a driving force behind our Group’s expansion strategies, leveraging his expertise to identify opportunities and navigate challenges effectively. His unwavering commitment to excellence and innovation continues to drive our organization towards new heights of success.

Tengku Faizwa Binti Tengku Razif

Tengku Faizwa Binti Tengku Razif

Independent Non-Executive Chairman

Tengku Faizwa Binti Tengku Razif is our Independent Non-Executive Chairman. She was appointed to our Board on 24 September 2022.

She graduated in 2002 with a Bachelor of Management (Honours) in Marketing from Universiti Sains Malaysia (USM). After her graduation, she started to pursue her passion in mental literacy development, where she provided team training management in local schools and organised the World Memory Championship in Kuala Lumpur on a freelance basis in 2003. In 2004, she founded The Switch Sdn Bhd, a company specialising in training and consultation of personal development and human resource.

In 2010, she founded Ideaspark Sdn Bhd, a company specialising in strategic thinking consultancy, and developing training programs in accelerated learning, memory skills, creativity enhancement and creative entrepreneurship. She was mainly in charge of conceptualising and managing events and programs of the company. She was also the Founding President of Malaysia Young Female Entrepreneur Network (MYFREN), a non-government organisation registered in 2010 under the Registrar of Youth Societies, Ministry of Youth and Sports, Malaysia that was established to encourage young Malaysian females to become entrepreneurs.

Between 2010 and 2012, she was also involved in promoting and organising entrepreneurship programs and activities catered towards the development and training of business and entrepreneurship skills amongst young Malaysians. Since 2018, she focuses on managing her business entities, namely Scanda Management PLT and Scanda Sky PLT, which are involved in management services and chartering flights for tour packages respectively.

Currently, she is also the Independent Non-Executive Chairman of Manforce Group Berhad, a company listed on the LEAP Market of Bursa Securities.